Yes. You can contact us to ask about services, your location, and the steps involved. For Medicare-covered home health, eligibility must be reviewed and a qualified healthcare provider must assess and order the care. An inquiry does not confirm coverage or admission. Learn more about Medicare home health requirements.
CONTACT HarvardCare Home Health
Letās talk about physical therapy at home
Tell us where care is needed and how to reach you. Our team can explain home physical therapy options, review service availability, and help you understand the referral and coverage steps.
Healthcare professional? Refer a patient
Monday - Friday: 8 AM - 8 PM Saturday - Sunday: 9 AM - 9 PM
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BEFORE YOU REACH OUT
A few answers to help you get started
Find out what to include in your inquiry, how to refer a patient, and what happens before a home physical therapy visit is confirmed.
Share your name, a phone number and email where we can reach you, the city or ZIP code where care is needed, and a brief question. Choose the service and general coverage type that best fit your inquiry. Please leave medical records, insurance member numbers, and detailed health information out of this form. Our office can explain the appropriate next step if additional information is needed.
Yes. Family members and caregivers can help start the conversation. Use your own contact details and briefly explain your relationship to the person who may need care. We can discuss general service information and explain what permission or representative authority is needed before sharing patient-specific information.
Use our Refer a Patient page for the professional referral process. You can also call (323) 484-4440 to coordinate with the office. Our fax number is (818) 450-0733; confirm the recipient and required documents before sending patient information. Please use the referral process rather than the general contact message for clinical records.
The office reviews the request, the location where care is needed, required orders, coverage or payment arrangements, and clinician availability. We then explain the next steps and confirm a visit when the necessary arrangements are complete. Sending this form does not reserve an appointment or guarantee a start date. For a medical emergency, call 911.