Accessibility

Effective date: September 16, 2026

HarvardCare Home Health aims to make information about in-home physical therapy and home health services usable by people with different abilities. If a website feature prevents you from finding information, contacting us, or arranging a referral, please tell us so we can help.

1. Assistance and alternative access

Call (323) 484-4440 or email harvardcarehomehealth@gmail.com to request assistance. You may ask for information in an alternative format or another way to complete a website task. Tell us your preferred way to communicate, and we will work with you to identify an appropriate accommodation.

You may use a telecommunications relay service to contact us. You do not need to complete an inaccessible online form before requesting help. Please avoid sending medical records or sensitive personal details in an accessibility feedback email.

2. Accessibility goal

We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA as a guide for improving the site. These guidelines address matters such as keyboard operation, readable contrast, text alternatives, understandable forms, and compatibility with assistive technology.

This statement describes our goal and assistance process. It is not a certification that every page, document, plugin, or third-party feature conforms to every accessibility criterion. A full conformance determination requires testing beyond the presence of an accessibility toolbar.

3. Website tools and possible barriers

The site provides an accessibility toolbar with optional display adjustments. Browser zoom and your device’s accessibility settings may also help. These tools supplement the website’s design; they do not replace accessible content or resolve every barrier.

Complex forms, interactive maps, downloaded documents, and content supplied by other services may require additional assistance. If a feature does not work with your keyboard, screen reader, magnifier, or other assistive technology, contact us for another way to access the information or service.

4. Report a problem

When possible, include:

• The page address and the task you were trying to complete.
• A description of what prevented you from completing it.
• Your browser, device, or assistive technology, if you wish to share that information.
• A contact method we can use and any communication accommodation you need.

We review reported barriers and use the information to support assistance and improvements. You do not need to provide a diagnosis or detailed medical history to report a website problem.

5. Rights and contact

Nothing in this statement limits rights under applicable disability-access laws or requires you to contact us before seeking help from an appropriate agency. The U.S. Department of Justice’s website accessibility guidance provides additional information.

HarvardCare Home Health
511 E Harvard St, Suite 6
Glendale, CA 91205

Phone: (323) 484-4440
Fax: (818) 450-0733
Email: harvardcarehomehealth@gmail.com

Ask the office for website accessibility assistance. This statement will be updated when the information or assistance process changes.